FAQ

Refund

Ans: Most refunds are fully refunded in 7 days after we receive and process your return.

Delivery

Ans:

3-5 working days inside Dhaka city & 5-7 days outside Dhaka.

you can check your order status at any time. To do so, just click on my order history after logging into your account.

Contact

Ans: Call us on 01684237669 or email us at jayed7669@gmail.com

Address

Ans: Yes, please note that this service is only available for our registered users.

Product

Ans:

If you receive a faulty item, kindly get in touch with us within 48 hours and we will help you return the item to us, and we will send you a replacement.


Return

Ans:

Please go through our return & refund policy.

Password

Ans: Click forget password . It will show you the instructions you need.

Order

Ans: Please go through our cancellation policy.
Ans: Simply go to the contact us page to send a query and we will notify you shortly. Please make sure about your order number to insert into the required field. If you are a registered user.
Ans: We will ship the order to your address (within Bangladesh) via courier/ delivery services from our warehouse in Dhaka, Bangladesh. Once you check out, a courier/delivery service will automatically be assigned to your order based on the shipping address that is provided by you.
Ans:

Some of possible reasons for which your order may be canceled included: 

You have provided an incorrect address. 

Your credit or debit card payment was declined by the financial institution. 

The recipient of the shipping address you have provided refused to receive your ordered products. 

The recipient of the shipping address you have provided was unavailable.